TERMS AND CONDITIONS OF THE WikiLim.com STORE

Preliminary provisions

The owner of the online store wikilim.com, available at www.wikilim.com is Hado Milena Rutkowska with its registered office in Warsaw, at Grójecka 27/11, 02-030 Warsaw, VAT No. 542-258-33-57.
The online store wikilim.com provides services consisting in the sale of Products via the Internet using the wikilim.com
Using the wikilim.com Store means reading the content of these Regulations and accepting its provisions.
The Regulations of the online store wikilim.com constitute the regulations for the provision of electronic services within the meaning of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended).
The main subject of the service under the Regulations is the sale of Products. The Seller reserves the right to limit the number of ordered Products offered in the Online Store at promotional prices.
The manner of using the Product and the rules of its maintenance are specified by the manufacturer of the Products.
The Regulations can be recorded, obtained and reproduced at any time by printing them, saving them on an appropriate medium or downloading them in PDF format and saving them in computer memory from the Store’s website.

Definitions of terms used in these Regulations

Whenever the following capitalized phrases are used later in these Terms and Conditions, they shall be construed in the sense given below, unless the context of their use clearly indicates otherwise:

• Price – the amount of gross remuneration (including tax) specified in Polish zlotys due to the Seller for the transfer of ownership of a given Product to the Customer in accordance with the Sales Agreement. The price does not include delivery costs, unless the terms of the Promotion used by the Online Store provide otherwise.
• Working day – a day from Monday to Friday excluding public holidays in Poland.
• Registration form – a form available in the Online Store enabling the creation of an Account.
• Order Form – Electronic Service, an interactive form available in the Online Store enabling placing an Order, in particular by adding Products to the electronic basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
• Commercial information – information about Products displayed in the Online Store. Commercial information regarding the Price and availability of the Product, at the stage before adding the Product to the Cart and logging in to the Account, does not constitute an offer within the meaning of the Civil Code, but only an invitation to start negotiations.
• Clauses – consents in the form of so-called “check-boxes” as part of the form available on the Online Store website at the stage of registration in the Online Store, the marking of which means consent to the content of these Regulations and the Privacy Policy of the Online Store.
• Customer – (1) a natural person who has reached the age of 13 (thirteen), and in the event of failure to reach the age of 18 (eighteen), the consent of his or her legal representative is required, unless he or she has full legal capacity, as well as (2) a legal person or an organizational unit without legal personality, whose law grants legal capacity, which uses the Online Store, in particular, which on the terms set out in these Regulations places an Order. The consent of the legal representative or legal guardian referred to above, in the case of Clients with limited legal capacity, should also include consent to the provisions of these Regulations, including in particular the processing of personal data. The consent should be sent to the following address: Hado Milena Rutkowska, Grójecka 27/11, 02-030 Warsaw and as a scan to the e-mail: office@wikilim.com
• Consumer – a natural person performing a legal transaction with the Seller, including the conclusion of a Sales Agreement as part of the Store wikilim.com
• Shopping Cart – a service made available to every Customer who uses the Online Store, consisting in enabling him to easily place an Order for one or more Products, enter discount codes enabling the Price to be reduced on the terms set out in separate agreements / regulations, display a summary of the Prices of individual Products and all Products in total (including shipping costs), display the expected delivery date of the Products. The Basket collects offers submitted by the Customer to conclude a Sales Agreement, i.e. within one Order you can submit more than one offer to conclude a Sales Agreement.
• My Account – (hereinafter also referred to as the “Account”) subpage of the Online Store, available after the Customer has registered on the Online Store website. As part of the Account available via the website, the Customer has the opportunity, in particular, to place Orders and get acquainted with the prepared offers. The account is marked with an individual name (login) and password provided by the Customer allowing the Customer to use additional functionalities / services.
• Newsletter – A service that allows all Customers using it to receive cyclical information from the Seller, in particular about the Products, the Online Store, including news and promotions, to the e-mail address provided by the Customer, with the express consent of the Customer.
• Offer – content marked as a summary of the Order, displayed to the Customer after adding the Product to the Cart.
• Product – a movable item available in the Store that is the subject of the Sales Agreement between the Customer and the Seller.
• Entrepreneur – a Customer who is an entrepreneur within the meaning of Art. 43 (1) of the Civil Code performing a legal transaction directly related to his business or professional activity.
• Entrepreneur-Consumer – a natural person running a sole proprietorship, having an entry in the Central Register of Economic Activity, concluding a contract directly related to its business activity, but not having a professional character for it, resulting from the subject of business activity, verified on the basis of the provisions on the Central Register and Information on Economic Activity. However, this applies only to distance and off-premises contracts.
• Regulations – these Regulations of the Online Store wikilim.com specifying the rights and obligations of the Seller and Customers related to the use of Services and the conclusion of Product Sales Agreements via the Online Store. In the scope of services provided electronically, these Regulations are the regulations referred to in Article 8 of the Act of 18 July 2002 on the provision of electronic services.
• Complaint – procedure in the event of a defect in the sold Product.
• GDPR – Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
• Store – an online store run by the Seller at the internet address www.wikilim.com. The Online Store allows Customers to familiarize themselves with Commercial Information and conclude sales agreements with HADO Milena Rutkowska for the sale of Products included in the Offer on the basis of Orders placed by the Customer.
• Seller – wikilim.com store owned by Hado Milena Rutkowska, Grójecka 27/11, 02-030 Warsaw, VAT No.: 542-258-33-57.
• Sales Agreement – a sales contract within the meaning of the provisions of the Civil Code, regarding the sale of the Product by the Seller to the Customer for the payment of the Price plus any additional fees, including shipping costs. The Sales Agreement is concluded between the Customer and the Seller using means of distance communication, after acceptance of the Order by the Seller on the terms set out in these Regulations. Each Product is the subject of a separate Sales Agreement. The Seller may conclude a Sales Agreement with a Customer who is not a Consumer also as a result of concluding an agreement bypassing the procedure set out in these Regulations, which at the request of any of the Parties to the Sales Agreement will be confirmed in the form of an e-mail.
• Distance contract – an agreement concluded with the Customer as part of an organized system of concluding distance contracts (as part of the Store), without the simultaneous physical presence of the Parties, with the exclusive use of one or more means of distance communication up to and including the conclusion of the contract.
• Service – a service provided electronically within the meaning of the Act of 18 July 2002 on the provision of electronic services, consisting in the possibility of creating an Account in the Online Store, concluding Sales Agreements via the Online Store, adding Products by the Customer to the Basket in the Online Store, access to information about all Orders placed by the Customer in the Online Store. The Seller is the service provider and the Customer is the recipient of the Service.
• Order – the Customer’s declaration of will submitted via e-mail or order basket, aimed directly at the conclusion of the Distance Sales Agreement for Products via the Online Store, specifying at least the type, number of Products, Customer’s data necessary for the possible conclusion and performance of the Sales Agreement. Acceptance of the Order by the Seller means the conclusion of the Sales Agreement.

Contact with the Store

Seller’s correspondence address: Grójecka 27/11, 02-030 Warsaw.
Seller’s e-mail address: office@wikilim.com
Seller’s Phone Number: 578-096-569.
Seller’s bank account number: PKO BP 35 1020 1055 0000 9902 0323 5009.
The Customer may communicate with the Seller using the addresses and telephone numbers provided in this point from Mon. to Fri from 9 a.m. to 5 p.m.

Technical requirements

To use the Online Store, including browsing the Store’s assortment and placing orders for Products, you must:

• end device with access to the Internet and a web browser;
• active e-mail account (e-mail);
• “Cookies” enabled;
• FlashPlayer installed.

The Seller provides the following services to Customers free of charge via the Online Store:

• Account;
• Enabling Customers to place Orders and conclude Sales Agreements, on the terms set out in the Regulations;
• Enabling Customers to use the services of the Shopping Cart;
• Enabling viewing of content placed as part of the Online Store;
• Newsletter.

General

The Seller, to the fullest extent permitted by law, shall not be liable for disruptions, including interruptions in the functioning of the Store caused by force majeure, unauthorized actions of third parties or incompatibility of the Online Store with the Customer’s technical infrastructure.
Browsing the Store’s assortment does not require creating an Account on the Store’s website. Placing orders by the Customer for Products in the Store’s assortment is possible either after creating an Account in accordance with the provisions of point VI of the Regulations or by providing the necessary personal and address data enabling the implementation of the Order without the need to create an Account.

The prices given in the Store are gross prices (including VAT appropriate to a given product).
The final (final) amount to be paid by the Customer consists of the price for the Product and the cost of delivery (including fees for transport, delivery and postal services), about which the Customer is informed on the Store’s website when placing the Order, including at the time of expressing the will to be bound by the Sales Agreement.

If the nature of the subject of the Agreement does not allow, reasonably assessing, for the prior calculation of the final (final) price, information on how the price of the product will be calculated, as well as on charges for transport, delivery, postal services and other costs, the final price will be given in the Store in the Description of the Product.

These Regulations are addressed to both Consumers and Entrepreneurs, including Entrepreneurs-Consumers using the Online Store, unless a given provision of the Regulations provides otherwise and is addressed only to Consumers or Entrepreneurs.
Acceptance of the Regulations is voluntary, but necessary in order to create an Account or to place an Order by the Customer.

The Regulations define the rules for the conclusion and performance of the Sales Agreement for Products on the Online Store website, in particular:

• rules for registering and using the Account as part of the Online Store;
• terms and conditions of placing Orders electronically as part of the Online Store;
• rules for concluding Sales Agreements using services provided as part of the Online Store.

The Regulations do not deprive the Customer of his statutory rights, in particular the claim that the purchased Products are consistent with their descriptions, are suitable for the intended purposes and are of satisfactory quality. In the event of a conflict between the provisions of the Regulations and the mandatory provisions of law granting Consumers certain rights, these provisions shall prevail.
The Electronic Newsletter service is provided free of charge for an indefinite period. Each user has the possibility, at any time and without giving a reason, to unsubscribe from the Newsletter (resignation from the Newsletter) by sending an appropriate request to the Store, in particular via e-mail to the following address: office@wikilim.com or in writing to the following address: Grójecka 27/11, 02-030 Warsaw.

Creating an Account in the Store

To create an Account in the Store, you must complete the Registration Form available on the Online Store website.
Refusal to complete the field marked “*” prevents the creation of a User Account. The symbol “*” is marked only with personal data necessary to establish, shape the content, change or terminate the legal relationship consisting in having an Account in the Online Store.
In addition to providing personal data, the condition for registration is to agree to the content of the Online Store Regulations and the content of the Privacy Policy.
Creating an Account in the Store is free of charge.
Logging in to the Account is done by entering the login and password established in the Registration Form.
At any time, the Customer has the possibility, without giving a reason and incurring any fees in this respect, to resign from having an Account by sending a declaration of will to resign from the Service in any way that ensures that this statement reaches the Seller, in particular by sending an e-mail to the address of the office@wikilim.com or in writing to the following address: Hado Milena Rutkowska, Grójecka 27/11, 02-030 Warsaw. Liquidation of the Account does not affect the obligation to perform Sales Agreements concluded via the Online Store, until the Seller receives the Customer’s declaration of will regarding the resignation from the Service. Liquidation of the Account does not affect the courier’s order to collect the Product until the Seller receives the Customer’s declaration of will regarding the resignation from the Account.
The Seller may terminate the contract for the provision of electronic services provided through the website www.wikilim.com in the event of a breach by the Customer of the provisions of the Regulations or the Privacy Policy, as well as in the event of the Customer’s refusal to agree to changes in the content of the Privacy Policy. The notice period is 14 days. The statement of termination of the contract will be sent in electronic form via e-mail to the address provided at the stage of creating the Account. Termination of the contract does not affect the obligation to perform Sales Agreements concluded via the Online Store until the expiry of the notice period. Termination of the contract does not affect the obligation to collect the Product by the courier, in the case of placing an Order by the Customer until the expiry of the notice period.

Product Prices. Retention of title to products.

The prices of the Products are given on the Store’s website. The prices applicable to the Products are the prices indicated on the Store’s website at the time of placing the Order.
The prices of the Products indicated on the Store’s website include VAT in the amount specified by law.
The Sold Product remains the property of Hado Milena Rutkowska with its registered office in Warsaw until full payment of the Sale Price of this Product.

Rules for placing an Order

In order to place an Order, you must:

• select the Product that is the subject of the Order, and then click the “Add to cart” button (or equivalent),
• log in or use the possibility of placing an Order without registration,
• if the possibility of placing an Order without registration has been chosen – fill in the Order Form by entering the data of the recipient of the Order and the address to which the Product is to be delivered, select the type of shipment (method of delivery of the Product), enter the invoice data, if they are different from the data of the recipient of the Order,
• click the “Order and pay” button,
• choose one of the available payment methods and, depending on the method of payment, pay for the Order within the specified period, subject to the information in point IX,
• the time of order completion is counted from the moment of obtaining a positive payment authorization.

Offered delivery and payment methods

The customer can use the following payment methods:

• payment by bank transfer to the Seller’s account,
• use of electronic payments,
• payment by credit card: Visa, Visa Electron, MasterCard, Master Card Electronic, Maestro.

The Customer may use the following methods of delivery of the ordered Product:

• postal item,
• courier delivery.

Detailed information on delivery methods and acceptable payment methods can be found on the Store’s website.

Performance of the Sales Agreement

The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has previously placed an Order using the Order Form in the Online Store in accordance with point VIII of these Regulations.
After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for implementation takes place by sending by the Seller to the Customer an appropriate e-mail message to the Customer’s e-mail address provided when placing the Order. The message contains at least the Seller’s statement on receipt of the Order and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement. Upon receipt by the Customer of the above e-mail, a Sales Agreement is concluded between the Customer and the Seller.
The Product will be sent by the Seller within the time limit indicated in its description and in the manner chosen by the Customer when placing the Order.
In the case of ordering Products with different delivery dates, the delivery date of the entire Order is the longest given date.
In the case of ordering Products with different delivery dates, the Customer has the option of requesting delivery of Products in parts or delivery of all Products after completing the entire order.
The beginning of the period of delivery of the Product to the Customer is counted as follows: payment by bank transfer, electronic payments or payment by payment card – from the date of crediting the Seller’s bank account.
Delivery of the Product takes place to the address indicated by the Customer when placing the Order.
At the time of receipt of the parcel, the Customer is obliged to check its contents in the presence of the courier. If the shipment does not contain the Product indicated in the order or the transport packaging is damaged, the Customer has the right not to accept the shipment and should draw up a damage report together with the courier. This situation should also be immediately informed to the online store wikilim.com by sending an e-mail to the address of the office@wikilim.com. Checking the shipment on delivery is a necessary condition for taking into account any claims of the Customer for damage to the Product. After delivery of the parcel, all risks related to damage or loss of the shipment pass to the Customer.
In the absence of the Customer or a person authorized to collect the Product at the place of delivery of the shipment, during the first attempt by the carrier to deliver the Product, the date of delivery of the Product is considered to be observed, in the case of notification by the carrier of the shipment.
If it is not possible to execute the order placed, the Customer is informed about it immediately, but no later than within 3 working days by e-mail. In such a situation, the online store wikilim.com is exempt from the obligation to execute the Order.

The Seller reserves the right not to execute the Order in the event of:

• incorrect completion of the order form,
• suspicions that the information contained in the order form is false,
• inability to contact the customer,
• unavailability of the Product ordered by the Customer.

The Seller reserves the right to extend the deadline for the execution of the placed Order for reasons beyond his control.
Delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise. The costs of delivery of the Product (including fees for transport, delivery and postal services) are indicated to the Customer on the Online Store’s website in the “Delivery costs” tab and when placing the Order, including when the Customer expresses the will to be bound by the Sales Agreement.
If the Online Store wikilim.com receives a return a parcel not collected on time by the Customer with an already paid Order, the costs of return shipment to the online store wikilim.com and re-shipment to the Customer, the Customer is charged.
In the case of foreign shipping, shipping costs are determined individually depending on the destination country and the size of the package. After placing the Order, the Customer will be notified of the transport costs.

The customer is obliged in particular to:

Providing in the forms made available as part of the Online Store only true, current and all necessary Customer data.
Immediate updating of data, including personal data, provided by the Seller’s Customer in connection with the conclusion of the Sales Agreement, in particular to the extent that it is necessary for its proper performance. The Customer has the option of changing the data entered during the creation of the Account at any time using the options available under the Account.
Use the services and functionalities provided by the Seller in a way that does not interfere with the functioning of the Seller and the Online Store.
Use the services and functionalities provided by the Seller in a manner consistent with the provisions of applicable law, the provisions of the Regulations, as well as with the customs and principles of social coexistence adopted in a given scope.
Use the services and functionalities provided by the Seller in a way that is not inconvenient for other Customers and for the Seller.
Timely payment of the Price and other costs determined by the Customer and the Seller in full.
Not to provide and not to transmit within the Online Store any content prohibited by applicable law, in particular content infringing the economic copyrights of third parties or their personal rights.

Not to take actions such as:

• sending or placing unsolicited commercial information in the Online Store (spam) or posting any content that violates the law (prohibition of posting illegal content), in particular offensive, racist, discriminatory, inciting aggression or hatred, sexist or pornographic content,
• undertaking IT activities or any other activities aimed at obtaining information not intended for the Customer, including data of other Customers or interfering with the rules or technical aspects of the functioning of the Online Store and making payments,
• unauthorized modification of the content provided by the Seller, in particular prices or descriptions of Products provided as part of the Online Store,
• using the content available in the Store exceeding the limits of permitted personal use, in particular distributing this content outside the Store,
• sharing access data to the user’s account with other people.

Right to withdraw from the Sales Agreement

The Customer, who is a Consumer or Entrepreneur-Consumer, in the case of concluding a Distance Sales Agreement, has the right to withdraw from the Sales Agreement concluded with the Seller without giving a reason and without incurring costs other than those provided for by law, within 14 days from the date of receipt of the Product, i.e. taking possession of the Product or taking possession of the Product by a third party other than the carrier indicated by the Consumer or Entrepreneur-Consumer, and in the event that the Consumer or Entrepreneur-Consumer places one Order covering many Products that are delivered separately, in batches, the 14-day period should be counted from the moment of entering into physical possession of the Consumer or Entrepreneur-Consumer of the last Product or batch, and when the Sales Agreement consists in regular delivery of Products for a definite period of time – from taking possession of the first of the Products.
The Consumer or Entrepreneur-Consumer, using the right indicated in paragraph 1 above, may withdraw from the Sales Agreement by submitting an appropriate statement to the Seller. To meet the deadline for withdrawal from the Agreement, it is sufficient for the Consumer or Entrepreneur-Consumer to send a statement before the expiry of this period.
The statement may be sent by traditional mail or by e-mail by sending a statement to the Seller’s e-mail address or by submitting a statement on the Seller’s website – the Seller’s contact details are specified in point III of the Regulations. The statement may also be submitted on the form, the template of which is attached as Annex 1 to these Regulations and the Annex to the Act of 30 May 2014 on consumer rights, but its use is not mandatory.
In the case of sending a statement by the Consumer or Entrepreneur-Consumer by electronic means, the Seller will immediately send the Consumer or Entrepreneur-Consumer to the e-mail address provided confirmation of receipt of the statement of withdrawal from the Agreement.

Consequences of withdrawal from the Agreement:

In the event of withdrawal from the Distance Agreement, this Agreement is considered void.
What the parties have provided shall be returned unchanged, unless the change was necessary within the limits of ordinary management.
The Seller is obliged to immediately, no later than within 14 days from the date of receipt of the Consumer’s or Entrepreneur-Consumer’s statement on withdrawal from the Sales Agreement, return to the Consumer or Entrepreneur-Consumer all payments made by him, including the costs of delivery of the Product (except for additional costs resulting from the delivery method chosen by the Customer other than the cheapest ordinary delivery method available in the Online Store). In addition, if the Customer returns the Product in a manner other than the cheapest ordinary delivery method offered by the Online Store, the Seller is not obliged to refund the additional costs incurred by the Customer. The seller is not responsible for return shipments.
If the Consumer or Entrepreneur-Consumer exercises the statutory right to withdraw from the Sales Agreement, the Seller shall refund the payment using the same method of payment as used by the Consumer or Entrepreneur-Consumer, unless the Consumer or Entrepreneur-Consumer has expressly agreed to another method of return, which does not involve any costs for him.
We are not responsible for incorrectly entered bank account number by the Customer when making a return via the paper form or through his Customer Account on the Store’s website.
The Seller may withhold the refund of the payment until the Product is received back and after determining that the Product has been returned to the Seller in a condition that does not indicate its use.
The Consumer or entrepreneur-Consumer is obliged to immediately, no later than 14 days from the date on which he informed the Seller about the withdrawal from the Agreement, return the Product to the Seller or hand it over to a person authorized by the Seller to collect it, unless the Seller offered to collect the Product himself. The deadline will be met if the Consumer or Entrepreneur-Consumer sends back the Product before the expiry of the 14-day period.
The Consumer or Entrepreneur-Consumer bears the direct costs of returning the Product.
If, due to the nature of the Product, it cannot be sent back in the usual way by post, information about this, as well as the cost of returning the Product, will be included in the description of the Product in the Store.
If the Consumer or Entrepreneur-Consumer exercises the statutory right of withdrawal, the Consumer or Entrepreneur-Consumer is liable for the reduction in the value of the Product resulting from the use of it in a way that goes beyond what is necessary to determine the nature, characteristics and functioning of the Product. The liability of the Consumer or entrepreneur-Consumer may include, in particular, the inability to introduce the Product for sale as a full-fledged Product, the costs of re-placing tags and security elements on the Product, as well as the costs of restoring the Product to a state enabling its re-introduction into sale as part of the Online Store, including the costs of examining the Product by a specialist and the costs of removing defects found as a result of such examination. (to the extent that these defects result from the use of the Product by the Consumer or Entrepreneur-Consumer in a way that goes beyond what is necessary to determine its nature, features and functioning). The Seller has the right to charge the Customer with the amount of compensation in this respect. After calling the Customer to pay compensation, the Seller may submit a statement on the set-off of his claim for compensation for reducing the value of the item with the consumer’s or Entrepreneur-Consumer’s claim for reimbursement of costs incurred in connection with the concluded contract.

The right to withdraw from a distance contract is not entitled to the Consumer or the Entrepreneur-Consumer in relation to the Agreement:

• for the provision of services, if the Seller has fully performed the service with the express consent of the Consumer or the Entrepreneur-Consumer, who was informed before the start of the service that after the performance of the service by the Seller will lose the right to withdraw from the contract,
• in which the subject of the service is a non-prefabricated item, manufactured according to the specifications of the Consumer or Entrepreneur-Consumer or serving to satisfy his individual needs,
• in which the subject of the service is an item delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygienic reasons, if the packaging was opened after delivery,
• in which the subject of the service is a Product subject to rapid deterioration or having a short shelf life,
• in which the price or remuneration depends on fluctuations in the financial market, in particular exchange rates over which the Seller has no control, and which may occur before the deadline for withdrawal from the Agreement,
• in which the subject of the service are Products that, after delivery, due to their nature, are inseparably connected with other things,
• for the supply of newspapers, periodicals or magazines, with the exception of a subscription contract,
• for the delivery of digital content that is not recorded on a tangible medium, if the performance of the service began with the express consent of the Consumer before the deadline for withdrawal from the contract and after informing him by the Seller about the loss of the right to withdraw from the Agreement.

If the Consumer or Entrepreneur-Consumer submitted a statement of withdrawal from the contract before the Seller accepted his offer, the offer ceases to be binding.

Complaints and warranty

The Sales Agreement covers new Products.
The basis and scope of the Seller’s liability towards the Customer, if the sold Product has a physical or legal defect (warranty) are specified in the provisions of the Civil Code, in particular in Article 556 et seq. of the Civil Code. Products presented in the Online Store may be covered by the manufacturer’s warranty. Detailed terms of the guarantee and its duration are then given in the warranty card issued by the guarantor and attached to the Product.
The Seller is obliged to provide the Customer with an item free from defects. The Seller is released from liability under the warranty if the Consumer knew about the defect at the time of conclusion of the Sales Agreement.
A complaint regarding the Service may be submitted in any way ensuring that the Customer’s declaration of will regarding the complaint reaches the Seller, in particular by e-mail to the address office@wikilim.com or in writing to the following address: Grójecka 27/11, 02-030 Warsaw.

If the Sold Product has a defect, the Customer may:

• submit a statement on reducing the Price or withdrawing from the Sales Agreement, unless the Seller immediately and without excessive inconvenience to the Customer replaces the defective Product with one free from defects or removes such a defect. The reduced price should remain in such proportion to the price resulting from the contract in which the value of the Product with the defect remains to the value of the Product without the defect;
• demand replacement of the Product with one free from defects or removal of the defect. The Seller is obliged to replace the defective Product with one free from defects or to remove the defect within a reasonable time without undue inconvenience to the Customer; with reservations and on the terms set out in the relevant provisions of the Civil Code.

The Customer may, instead of removing the defect proposed by the Seller, demand replacement of the Product with one free from defects or instead of replacing the Product, demand removal of the defect, unless bringing the Product into conformity with the contract in the manner chosen by the Customer is impossible or would require excessive costs compared to the method proposed by the Seller. When assessing the excessiveness of costs, the value of the Product free from defects, the type and significance of the defect found are taken into account, and the inconvenience to which the Customer would be exposed by another way of satisfying is taken into account.
The customer may not withdraw from the contract if the defect is insignificant.
In the event that a warranty has been granted for the Product, information about it, as well as its content, will be included in the description of the Product in the Store.

A properly submitted complaint should contain the following data:

• Customer’s data (name, surname, address, e-mail address, correspondence address);
• date of purchase of the Product, type of Product complained about;
• a detailed description of the defect and the date of its finding, the Customer’s request, as well as the customer’s preferred method of informing about the method of considering the complaint.

Along with filing a complaint, proof of purchase of the Product should be provided to the Seller. This can be, for example, a copy of a receipt or a copy of an invoice, a printout from a payment card or other proof.
In the event of any deficiencies in the submitted complaint, the Seller will ask the Customer to supplement them in accordance with the address data indicated in the complaint notification.
The Customer, who exercises the rights under the warranty, is obliged to deliver the defective Product to the following address: Grójecka 27/11, 02-030 Warsaw. In the case of a Customer who is a Consumer or An Entrepreneur-Consumer, the cost of delivery of the Product is borne by the Seller, in the case of a Customer who is not a Consumer, the cost of delivery is borne by the Customer.
Within 14 days from the date of receipt of the complaint from the Consumer, the Seller will inform him about his position on the legitimacy of the claim.
The Customer should collect the complained Product immediately after informing him about the consideration of his application and delivery to the address indicated by the Customer. In a situation where this Product is not collected, the Seller will call the Customer in writing or possibly in another way personally agreed with him, to collect the Product within 14 days from the date of receipt of such a request.
Returns are only allowed for a Product that is not used (does not bear any traces of use) and originally packaged if the Product was in the packaging.
If it turns out that the returned Product bears traces of use, the return will not be accepted and the Product will be sent back to the Customer at his expense.
Any damage caused during delivery should be immediately reported to the courier company employee and immediately notify the Online Store wikilim.com
The condition for considering the complaint is to write down in the presence of an employee of the company delivering the parcel, the complaint protocol, which is the basis for launching the complaint procedure – this procedure on behalf of the Buyer will be carried out by the Seller. After a positive consideration of the complaint, the Product covered by it will be replaced with another, free from defects. If this is not possible (for example, due to the exhaustion of stocks of this Product), the Store will refund to the buyer the equivalent of the price of the Product or offer him a choice of other available Products. The courier should have a printout of the damage report. Lack of damage report may result in leaving the complaint without consideration, and thus the lack of possible payment of compensation.

Out-of-court complaint and redress procedures

Detailed information on the possibility for the Customer who is a Consumer or Entrepreneur-Consumer to use out-of-court methods of dealing with complaints and redress and the rules of access to these procedures are available at the offices and on the websites of poviat (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Voivodship Inspectorates of Trade Inspection and at the following Internet addresses of the Office of Competition and Consumer Protection:

• http://www.uokik.gov.pl/spory_konsumenckie.php;
• http://www.uokik.gov.pl/sprawy_indywidualne.php;
• http://www.uokik.gov.pl/wazne_adresy.php

At the President of the Office of Competition and Consumer Protection there is also a contact point (phone: 22 55 60 333, email: kontakt.adr@uokik.gov.pl or written address: Pl. Powstańców Warszawy 1, 00-030 Warsaw.), whose task is, among others, to provide assistance to consumers in matters related to out-of-court resolution of consumer disputes.

The Consumer or Entrepreneur-Consumer has the following exemplary possibilities of using out-of-court methods of dealing with complaints and redress:

• is entitled to apply to the permanent consumer arbitration court referred to in Article 37 of the Act of 15 December 2000 on Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to resolve a dispute arising from the Agreement concluded with the Seller,
• is entitled to apply to the provincial inspector of the Trade Inspection, in accordance with Article 36 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Consumer and the Seller,
• may obtain free assistance in resolving the dispute between him and the Seller, also using the free assistance of the poviat (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (m.in. Consumer Federation, Association of Polish Consumers).

The register of entities competent to conduct the proceedings is kept by the President of the Office of Competition and Consumer Protection and is available on the UOKiK website.
In addition, the consumer can take advantage of the possibility of an online dispute resolution system between consumers and entrepreneurs at EU level (ODR platform available at: http://ec.europa.eu/consumers/odr/). The ODR platform is an interactive and multilingual website where the Consumer and the entrepreneur have access to a comprehensive service on out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or a contract for the provision of services.

Personal data in the Online Store

The administrator of Customers’ personal data collected through the Online Store is the Seller.
Customers’ personal data collected by the administrator via the Online Store are collected in order to properly implement the Sales Agreement, and if the Customer agrees to it – also for marketing purposes, in particular to inform about new products, services, promotions and to send the Newsletter.

The recipients of personal data of the Customers of the Online Store may be:
In the case of a Customer who uses the method of delivery by post or courier in the Online Store, the Administrator makes the collected personal data of the Customer available to the selected carrier or intermediary performing shipments at the request of the Administrator.
In the case of a Customer who uses the electronic payment method or a payment card in the Online Store, the Administrator makes the collected personal data of the Customer available to the selected entity handling the above payments in the Online Store.
Providing personal data is voluntary, but necessary in order to set up an Account, use certain Services, conclude a Sales Agreement, including the implementation of the Order placed.

The Customer’s personal data will be processed by the Seller in compliance with all security requirements specified in the applicable provisions on the protection of personal data in accordance with the Privacy Policy attached to the Regulations.
In accordance with the GDPR, as a rule, the Customer, depending on the use of specific functionalities, has the right to lodge a complaint with the authority competent for the protection of personal data, the right to object, the right to access his personal data, request their rectification, deletion, restriction of processing and transfer of data.

Additional explanations regarding the protection of personal data are contained in the “Privacy Policy” available in the Online Store.

Upon registration on the www.wikilim.com website, I declare that I have been informed about my right to access and correct my personal data, as well as the free right to object at any time to their processing by contact:

• in electronic form, to the address: office@wikilim.com.
• in writing, to the following address: Grójecka 27/11, 02-030 Warsaw.

The Seller uses “cookies”. The information collected using “cookies” allows to adapt services and content to the individual needs and preferences of Users, as well as to develop general statistics on the use of the Store by Users. Disabling the option in the web browser that allows you to save “cookies” generally does not prevent the use of the Online Store, but may cause some difficulties.

Provisions concerning Entrepreneurs

This section of the Regulations and the provisions contained therein apply only to Customers who are not Consumers or Entrepreneurs-Consumers.
The Seller has the right to withdraw from the Sales Agreement concluded with a Customer who is not a Consumer or Entrepreneur-Consumer within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may take place without giving a reason and does not give rise to any claims against the Seller on the part of the Customer who is not a Consumer or Entrepreneur-Consumer.
Customers who are not Consumers or Entrepreneurs-Consumers are not entitled to withdraw from the Sales Agreement concluded at a distance as Consumers or Entrepreneurs-Consumers in accordance with the Act on Consumer Rights.

In the case of Customers who are not Consumers or Entrepreneurs-Consumers, the Seller has the right to limit the available payment methods, including requiring prepayment in whole or in part, regardless of the payment method chosen by the Customer and the fact of concluding the Sales Agreement.
Upon the release of the Product by the Seller to the carrier, the benefits and burdens associated with the Product and the risk of accidental loss or damage to the Product shall pass to the Customer who is not a Consumer or Entrepreneur-Consumer. In such a case, the Seller shall not be liable for the loss, loss or damage of the Product arising from its acceptance for carriage until its release to the Customer and for delay in the carriage of the shipment.
Pursuant to Art. 558 § 1 of the Civil Code, the Seller’s liability under the Product Warranty towards the Customer who is not a Consumer or Entrepreneur-Consumer is excluded.

In the case of Customers who are not Consumers or Entrepreneurs-Consumers, the Seller may terminate the Agreement for the provision of Services or any license agreement with immediate effect and without indicating the reasons by sending the Customer an appropriate statement in any form.
Neither the Seller nor its employees, authorized representatives and proxies shall be liable to the Customer, its subcontractors, employees, authorized representatives or vicarious agents for any damages, including consequential, indirect, loss of profits, unless the damage was caused by them through wilful misconduct.

In each case of determining the liability of the Seller, its employees, authorized representatives or proxies, this liability towards the Customer who is not a Consumer or Entrepreneur-Consumer, regardless of its legal basis, is limited – both as part of a single claim, as well as for any claims in total – to the amount of the Price paid under the last Sales Agreement, but not more than to the amount of PLN 1,000.
Any disputes arising between the Seller and the Customer who is not a Consumer or Entrepreneur-Consumer shall be submitted to the court competent for the seat of the Seller.

Final provisions

Contracts concluded through the Online Store are concluded in Polish.
The Seller reserves the right to make changes to the Regulations at any time. In the event of changes to the Regulations, the Seller will make available the consolidated text of the Regulations through publication in the Online Store and for Customers with an Account as an obligation to accept it when logging in to the Account, which the Parties consider to be the introduction of information about the change to the means of electronic communication in such a way that the Customer can read its content.

Amendments to the Regulations apply to the Customer from the moment of their acceptance when logging in to the Account in the Online Store (regarding Customers who have registered in the Online Store). The amendment to the Regulations is irrelevant for the Sales Agreements concluded by the Customer and the Seller before the amendment of the Regulations.
The Seller hereby informs the Buyer that the content available on the Store’s websites constitute works within the meaning of the Act of 4 February 1994 on Copyright and Related Rights, to which the Seller is entitled to copyright.
The Seller hereby instructs the Buyer that further distribution of the content by the Buyer without the consent of the Seller, with the exception of the use of the content under fair personal use, constitutes a violation of the copyright of the Seller and may result in civil or criminal liability.

The information on the pages of our store does not constitute an offer within the meaning of the Civil Code. Information about the Products provided on the online store’s websites, in particular their descriptions, technical and functional parameters and prices, constitute an invitation to conclude a Sales Agreement, within the meaning of art. 71 of the Civil Code, and not an offer in accordance with the provisions of the Civil Code. The Sales Agreement is concluded in accordance with the procedure for concluding the Sales Agreement indicated in point VIII of the Regulations.

The team of our store makes every effort to ensure that the descriptions and technical data of the Products placed on the auctions are consistent with reality. However, we are not responsible for incorrect specification of parameters and properties of the Product, or sudden change of them by its manufacturer. All information regarding the specification of the Products comes from materials published by manufacturers. However, in any case, when the data (including descriptions and technical data of the Products) presented on the Store’s website on the day of placing the order by the Consumer would not coincide with reality, the Customer has the right to withdraw from the contract without giving reasons, in accordance with the provisions on withdrawal from the distance contract. It does not apply to Entrepreneurs and products made or imported to order.

The Seller is not responsible for improper performance of obligations under the sales contract in exceptional situations, over which the online store wikilim.com had no influence despite due diligence. In this case, the execution of the Order is extended by the duration of the above-mentioned situation.
Differences in the appearance of Products sold on the Store’s website resulting from individual settings of computer equipment (color, proportions, etc.) do not constitute a basis for a complaint about the purchased Product.
The Seller reserves the right to make changes to the conditions and changes in prices. These changes will be effective from the moment they are posted on the Site.

The Seller is not responsible for the blocking by the administrators of the mail servers that handle the Customer’s e-mail messages from sending the Seller’s messages to the e-mail address indicated by the Customer and for deleting and blocking e-mails sent by the Seller by the software installed on the computer used by the Customer.

The Seller is not responsible for transactions made by unauthorized third parties who have gained access to the Account in the Online Store as a result of the Loss or Disclosure by the Customer of the login or password to such Account.
To the extent not regulated in these Regulations, the generally applicable provisions of Polish law shall apply, including in particular: the provisions of the Civil Code, the Act on the provision of electronic services, the Act on the Protection of Certain Consumer Rights, the Act on Liability for Damage Caused by a Dangerous Product and the Act on the Protection of Personal Data.

The Regulations apply from 24.05.2022 r.

TERMS AND CONDITIONS OF THE WikiLim.com STORE

Preliminary provisions
The owner of the online store wikilim.com, available at www.wikilim.com is Hado Milena Rutkowska with its registered office in Warsaw, at Grójecka 27/11, 02-030 Warsaw, VAT No. 542-258-33-57.
The online store wikilim.com provides services consisting in the sale of Products via the Internet using the wikilim.com
Using the wikilim.com Store means reading the content of these Regulations and accepting its provisions.
The Regulations of the online store wikilim.com constitute the regulations for the provision of electronic services within the meaning of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended).
The main subject of the service under the Regulations is the sale of Products. The Seller reserves the right to limit the number of ordered Products offered in the Online Store at promotional prices.
The manner of using the Product and the rules of its maintenance are specified by the manufacturer of the Products.
The Regulations can be recorded, obtained and reproduced at any time by printing them, saving them on an appropriate medium or downloading them in PDF format and saving them in computer memory from the Store’s website.

Definitions of terms used in these Regulations
Whenever the following capitalized phrases are used later in these Terms and Conditions, they shall be construed in the sense given below, unless the context of their use clearly indicates otherwise:
Price – the amount of gross remuneration (including tax) specified in Polish zlotys due to the Seller for the transfer of ownership of a given Product to the Customer in accordance with the Sales Agreement. The price does not include delivery costs, unless the terms of the Promotion used by the Online Store provide otherwise.
Working day – a day from Monday to Friday excluding public holidays in Poland.
Registration form – a form available in the Online Store enabling the creation of an Account.
Order Form – Electronic Service, an interactive form available in the Online Store enabling placing an Order, in particular by adding Products to the electronic basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
Commercial information – information about Products displayed in the Online Store. Commercial information regarding the Price and availability of the Product, at the stage before adding the Product to the Cart and logging in to the Account, does not constitute an offer within the meaning of the Civil Code, but only an invitation to start negotiations.
Clauses – consents in the form of so-called “check-boxes” as part of the form available on the Online Store website at the stage of registration in the Online Store, the marking of which means consent to the content of these Regulations and the Privacy Policy of the Online Store.
Customer – (1) a natural person who has reached the age of 13 (thirteen), and in the event of failure to reach the age of 18 (eighteen), the consent of his or her legal representative is required, unless he or she has full legal capacity, as well as (2) a legal person or an organizational unit without legal personality, whose law grants legal capacity, which uses the Online Store, in particular, which on the terms set out in these Regulations places an Order. The consent of the legal representative or legal guardian referred to above, in the case of Clients with limited legal capacity, should also include consent to the provisions of these Regulations, including in particular the processing of personal data. The consent should be sent to the following address: Hado Milena Rutkowska, Grójecka 27/11, 02-030 Warsaw and as a scan to the e-mail: office@wikilim.com
Consumer – a natural person performing a legal transaction with the Seller, including the conclusion of a Sales Agreement as part of the Store wikilim.com
Shopping Cart – a service made available to every Customer who uses the Online Store, consisting in enabling him to easily place an Order for one or more Products, enter discount codes enabling the Price to be reduced on the terms set out in separate agreements / regulations, display a summary of the Prices of individual Products and all Products in total (including shipping costs), display the expected delivery date of the Products. The Basket collects offers submitted by the Customer to conclude a Sales Agreement, i.e. within one Order you can submit more than one offer to conclude a Sales Agreement.
My Account – (hereinafter also referred to as the “Account”) subpage of the Online Store, available after the Customer has registered on the Online Store website. As part of the Account available via the website, the Customer has the opportunity, in particular, to place Orders and get acquainted with the prepared offers. The account is marked with an individual name (login) and password provided by the Customer allowing the Customer to use additional functionalities / services.
Newsletter – A service that allows all Customers using it to receive cyclical information from the Seller, in particular about the Products, the Online Store, including news and promotions, to the e-mail address provided by the Customer, with the express consent of the Customer.
Offer – content marked as a summary of the Order, displayed to the Customer after adding the Product to the Cart.
Product – a movable item available in the Store that is the subject of the Sales Agreement between the Customer and the Seller.
Entrepreneur – a Customer who is an entrepreneur within the meaning of Art. 43 (1) of the Civil Code performing a legal transaction directly related to his business or professional activity.
Entrepreneur-Consumer – a natural person running a sole proprietorship, having an entry in the Central Register of Economic Activity, concluding a contract directly related to its business activity, but not having a professional character for it, resulting from the subject of business activity, verified on the basis of the provisions on the Central Register and Information on Economic Activity. However, this applies only to distance and off-premises contracts.
Regulations – these Regulations of the Online Store wikilim.com specifying the rights and obligations of the Seller and Customers related to the use of Services and the conclusion of Product Sales Agreements via the Online Store. In the scope of services provided electronically, these Regulations are the regulations referred to in Article 8 of the Act of 18 July 2002 on the provision of electronic services.
Complaint – procedure in the event of a defect in the sold Product.
GDPR – Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Store – an online store run by the Seller at the internet address www.wikilim.com. The Online Store allows Customers to familiarize themselves with Commercial Information and conclude sales agreements with HADO Milena Rutkowska for the sale of Products included in the Offer on the basis of Orders placed by the Customer.
Seller – wikilim.com store owned by Hado Milena Rutkowska, Grójecka 27/11, 02-030 Warsaw, VAT No.: 542-258-33-57.
Sales Agreement – a sales contract within the meaning of the provisions of the Civil Code, regarding the sale of the Product by the Seller to the Customer for the payment of the Price plus any additional fees, including shipping costs. The Sales Agreement is concluded between the Customer and the Seller using means of distance communication, after acceptance of the Order by the Seller on the terms set out in these Regulations. Each Product is the subject of a separate Sales Agreement. The Seller may conclude a Sales Agreement with a Customer who is not a Consumer also as a result of concluding an agreement bypassing the procedure set out in these Regulations, which at the request of any of the Parties to the Sales Agreement will be confirmed in the form of an e-mail.
Distance contract – an agreement concluded with the Customer as part of an organized system of concluding distance contracts (as part of the Store), without the simultaneous physical presence of the Parties, with the exclusive use of one or more means of distance communication up to and including the conclusion of the contract.
Service – a service provided electronically within the meaning of the Act of 18 July 2002 on the provision of electronic services, consisting in the possibility of creating an Account in the Online Store, concluding Sales Agreements via the Online Store, adding Products by the Customer to the Basket in the Online Store, access to information about all Orders placed by the Customer in the Online Store. The Seller is the service provider and the Customer is the recipient of the Service.
Order – the Customer’s declaration of will submitted via e-mail or order basket, aimed directly at the conclusion of the Distance Sales Agreement for Products via the Online Store, specifying at least the type, number of Products, Customer’s data necessary for the possible conclusion and performance of the Sales Agreement. Acceptance of the Order by the Seller means the conclusion of the Sales Agreement.

Contact with the Store
Seller’s correspondence address: Grójecka 27/11, 02-030 Warsaw.
Seller’s e-mail address: office@wikilim.com
Seller’s Phone Number: 578-096-569.
Seller’s bank account number: PKO BP 35 1020 1055 0000 9902 0323 5009.
The Customer may communicate with the Seller using the addresses and telephone numbers provided in this point from Mon. to Fri from 9 a.m. to 5 p.m.

Technical requirements
To use the Online Store, including browsing the Store’s assortment and placing orders for Products, you must:
end device with access to the Internet and a web browser;
active e-mail account (e-mail);
“Cookies” enabled;
FlashPlayer installed.
The Seller provides the following services to Customers free of charge via the Online Store:
Account;
Enabling Customers to place Orders and conclude Sales Agreements, on the terms set out in the Regulations;
Enabling Customers to use the services of the Shopping Cart;
Enabling viewing of content placed as part of the Online Store;
Newsletter.

General
The Seller, to the fullest extent permitted by law, shall not be liable for disruptions, including interruptions in the functioning of the Store caused by force majeure, unauthorized actions of third parties or incompatibility of the Online Store with the Customer’s technical infrastructure.
Browsing the Store’s assortment does not require creating an Account on the Store’s website. Placing orders by the Customer for Products in the Store’s assortment is possible either after creating an Account in accordance with the provisions of point VI of the Regulations or by providing the necessary personal and address data enabling the implementation of the Order without the need to create an Account.
The prices given in the Store are gross prices (including VAT appropriate to a given product).
The final (final) amount to be paid by the Customer consists of the price for the Product and the cost of delivery (including fees for transport, delivery and postal services), about which the Customer is informed on the Store’s website when placing the Order, including at the time of expressing the will to be bound by the Sales Agreement.
If the nature of the subject of the Agreement does not allow, reasonably assessing, for the prior calculation of the final (final) price, information on how the price of the product will be calculated, as well as on charges for transport, delivery, postal services and other costs, the final price will be given in the Store in the Description of the Product.
These Regulations are addressed to both Consumers and Entrepreneurs, including Entrepreneurs-Consumers using the Online Store, unless a given provision of the Regulations provides otherwise and is addressed only to Consumers or Entrepreneurs.
Acceptance of the Regulations is voluntary, but necessary in order to create an Account or to place an Order by the Customer.
The Regulations define the rules for the conclusion and performance of the Sales Agreement for Products on the Online Store website, in particular:
rules for registering and using the Account as part of the Online Store;
terms and conditions of placing Orders electronically as part of the Online Store;
rules for concluding Sales Agreements using services provided as part of the Online Store.
The Regulations do not deprive the Customer of his statutory rights, in particular the claim that the purchased Products are consistent with their descriptions, are suitable for the intended purposes and are of satisfactory quality. In the event of a conflict between the provisions of the Regulations and the mandatory provisions of law granting Consumers certain rights, these provisions shall prevail.
The Electronic Newsletter service is provided free of charge for an indefinite period. Each user has the possibility, at any time and without giving a reason, to unsubscribe from the Newsletter (resignation from the Newsletter) by sending an appropriate request to the Store, in particular via e-mail to the following address: office@wikilim.com or in writing to the following address: Grójecka 27/11, 02-030 Warsaw.

Creating an Account in the Store
To create an Account in the Store, you must complete the Registration Form available on the Online Store website.
Refusal to complete the field marked “*” prevents the creation of a User Account. The symbol “*” is marked only with personal data necessary to establish, shape the content, change or terminate the legal relationship consisting in having an Account in the Online Store.
In addition to providing personal data, the condition for registration is to agree to the content of the Online Store Regulations and the content of the Privacy Policy.
Creating an Account in the Store is free of charge.
Logging in to the Account is done by entering the login and password established in the Registration Form.
At any time, the Customer has the possibility, without giving a reason and incurring any fees in this respect, to resign from having an Account by sending a declaration of will to resign from the Service in any way that ensures that this statement reaches the Seller, in particular by sending an e-mail to the address of the office@wikilim.com or in writing to the following address: Hado Milena Rutkowska, Grójecka 27/11, 02-030 Warsaw. Liquidation of the Account does not affect the obligation to perform Sales Agreements concluded via the Online Store, until the Seller receives the Customer’s declaration of will regarding the resignation from the Service. Liquidation of the Account does not affect the courier’s order to collect the Product until the Seller receives the Customer’s declaration of will regarding the resignation from the Account.
The Seller may terminate the contract for the provision of electronic services provided through the website www.wikilim.com in the event of a breach by the Customer of the provisions of the Regulations or the Privacy Policy, as well as in the event of the Customer’s refusal to agree to changes in the content of the Privacy Policy. The notice period is 14 days. The statement of termination of the contract will be sent in electronic form via e-mail to the address provided at the stage of creating the Account. Termination of the contract does not affect the obligation to perform Sales Agreements concluded via the Online Store until the expiry of the notice period. Termination of the contract does not affect the obligation to collect the Product by the courier, in the case of placing an Order by the Customer until the expiry of the notice period.

Product Prices. Retention of title to products.
The prices of the Products are given on the Store’s website. The prices applicable to the Products are the prices indicated on the Store’s website at the time of placing the Order.
The prices of the Products indicated on the Store’s website include VAT in the amount specified by law.
The Sold Product remains the property of Hado Milena Rutkowska with its registered office in Warsaw until full payment of the Sale Price of this Product.

Rules for placing an Order
In order to place an Order, you must:
select the Product that is the subject of the Order, and then click the “Add to cart” button (or equivalent),
log in or use the possibility of placing an Order without registration,
if the possibility of placing an Order without registration has been chosen – fill in the Order Form by entering the data of the recipient of the Order and the address to which the Product is to be delivered, select the type of shipment (method of delivery of the Product), enter the invoice data, if they are different from the data of the recipient of the Order,
click the “Order and pay” button,
choose one of the available payment methods and, depending on the method of payment, pay for the Order within the specified period, subject to the information in point IX,
the time of order completion is counted from the moment of obtaining a positive payment authorization.

Offered delivery and payment methods
The customer can use the following payment methods:
payment by bank transfer to the Seller’s account,
use of electronic payments,
payment by credit card: Visa, Visa Electron, MasterCard, Master Card Electronic, Maestro.
The Customer may use the following methods of delivery of the ordered Product:
postal item,
courier delivery.
Detailed information on delivery methods and acceptable payment methods can be found on the Store’s website.

Performance of the Sales Agreement
1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has previously placed an Order using the Order Form in the Online Store in accordance with point VIII of these Regulations.
2. After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for implementation takes place by sending by the Seller to the Customer an appropriate e-mail message to the Customer’s e-mail address provided when placing the Order. The message contains at least the Seller’s statement on receipt of the Order and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement. Upon receipt by the Customer of the above e-mail, a Sales Agreement is concluded between the Customer and the Seller.
3. The Product will be sent by the Seller within the time limit indicated in its description and in the manner chosen by the Customer when placing the Order.
4. In the case of ordering Products with different delivery dates, the delivery date of the entire Order is the longest given date.
5. In the case of ordering Products with different delivery dates, the Customer has the option of requesting delivery of Products in parts or delivery of all Products after completing the entire order.
6. The beginning of the period of delivery of the Product to the Customer is counted as follows: payment by bank transfer, electronic payments or payment by payment card – from the date of crediting the Seller’s bank account.
Delivery of the Product takes place to the address indicated by the Customer when placing the Order.
At the time of receipt of the parcel, the Customer is obliged to check its contents in the presence of the courier. If the shipment does not contain the Product indicated in the order or the transport packaging is damaged, the Customer has the right not to accept the shipment and should draw up a damage report together with the courier. This situation should also be immediately informed to the online store wikilim.com by sending an e-mail to the address of the office@wikilim.com. Checking the shipment on delivery is a necessary condition for taking into account any claims of the Customer for damage to the Product. After delivery of the parcel, all risks related to damage or loss of the shipment pass to the Customer.
In the absence of the Customer or a person authorized to collect the Product at the place of delivery of the shipment, during the first attempt by the carrier to deliver the Product, the date of delivery of the Product is considered to be observed, in the case of notification by the carrier of the shipment.
If it is not possible to execute the order placed, the Customer is informed about it immediately, but no later than within 3 working days by e-mail. In such a situation, the online store wikilim.com is exempt from the obligation to execute the Order.
The Seller reserves the right not to execute the Order in the event of:
incorrect completion of the order form,
suspicions that the information contained in the order form is false,
inability to contact the customer,
unavailability of the Product ordered by the Customer.
The Seller reserves the right to extend the deadline for the execution of the placed Order for reasons beyond his control.
Delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise. The costs of delivery of the Product (including fees for transport, delivery and postal services) are indicated to the Customer on the Online Store’s website in the “Delivery costs” tab and when placing the Order, including when the Customer expresses the will to be bound by the Sales Agreement.
If the Online Store wikilim.com receives a return a parcel not collected on time by the Customer with an already paid Order, the costs of return shipment to the online store wikilim.com and re-shipment to the Customer, the Customer is charged.
In the case of foreign shipping, shipping costs are determined individually depending on the destination country and the size of the package. After placing the Order, the Customer will be notified of the transport costs.

The customer is obliged in particular to:
Providing in the forms made available as part of the Online Store only true, current and all necessary Customer data.
Immediate updating of data, including personal data, provided by the Seller’s Customer in connection with the conclusion of the Sales Agreement, in particular to the extent that it is necessary for its proper performance. The Customer has the option of changing the data entered during the creation of the Account at any time using the options available under the Account.
Use the services and functionalities provided by the Seller in a way that does not interfere with the functioning of the Seller and the Online Store.
Use the services and functionalities provided by the Seller in a manner consistent with the provisions of applicable law, the provisions of the Regulations, as well as with the customs and principles of social coexistence adopted in a given scope.
Use the services and functionalities provided by the Seller in a way that is not inconvenient for other Customers and for the Seller.
Timely payment of the Price and other costs determined by the Customer and the Seller in full.
Not to provide and not to transmit within the Online Store any content prohibited by applicable law, in particular content infringing the economic copyrights of third parties or their personal rights.
Not to take actions such as: (1) sending or placing unsolicited commercial information in the Online Store (spam) or posting any content that violates the law (prohibition of posting illegal content), in particular offensive, racist, discriminatory, inciting aggression or hatred, sexist or pornographic content, (2) undertaking IT activities or any other activities aimed at obtaining information not intended for the Customer, including data of other Customers or interfering with the rules or technical aspects of the functioning of the Online Store and making payments, (3) unauthorized modification of the content provided by the Seller, in particular prices or descriptions of Products provided as part of the Online Store, (4) using the content available in the Store exceeding the limits of permitted personal use, in particular distributing this content outside the Store, (5) sharing access data to the user’s account with other people.

Right to withdraw from the Sales Agreement
The Customer, who is a Consumer or Entrepreneur-Consumer, in the case of concluding a Distance Sales Agreement, has the right to withdraw from the Sales Agreement concluded with the Seller without giving a reason and without incurring costs other than those provided for by law, within 14 days from the date of receipt of the Product, i.e. taking possession of the Product or taking possession of the Product by a third party other than the carrier indicated by the Consumer or Entrepreneur-Consumer, and in the event that the Consumer or Entrepreneur-Consumer places one Order covering many Products that are delivered separately, in batches, the 14-day period should be counted from the moment of entering into physical possession of the Consumer or Entrepreneur-Consumer of the last Product or batch, and when the Sales Agreement consists in regular delivery of Products for a definite period of time – from taking possession of the first of the Products.
The Consumer or Entrepreneur-Consumer, using the right indicated in paragraph 1 above, may withdraw from the Sales Agreement by submitting an appropriate statement to the Seller. To meet the deadline for withdrawal from the Agreement, it is sufficient for the Consumer or Entrepreneur-Consumer to send a statement before the expiry of this period.
The statement may be sent by traditional mail or by e-mail by sending a statement to the Seller’s e-mail address or by submitting a statement on the Seller’s website – the Seller’s contact details are specified in point III of the Regulations. The statement may also be submitted on the form, the template of which is attached as Annex 1 to these Regulations and the Annex to the Act of 30 May 2014 on consumer rights, but its use is not mandatory.
In the case of sending a statement by the Consumer or Entrepreneur-Consumer by electronic means, the Seller will immediately send the Consumer or Entrepreneur-Consumer to the e-mail address provided confirmation of receipt of the statement of withdrawal from the Agreement.
Consequences of withdrawal from the Agreement:
In the event of withdrawal from the Distance Agreement, this Agreement is considered void.
What the parties have provided shall be returned unchanged, unless the change was necessary within the limits of ordinary management.
The Seller is obliged to immediately, no later than within 14 days from the date of receipt of the Consumer’s or Entrepreneur-Consumer’s statement on withdrawal from the Sales Agreement, return to the Consumer or Entrepreneur-Consumer all payments made by him, including the costs of delivery of the Product (except for additional costs resulting from the delivery method chosen by the Customer other than the cheapest ordinary delivery method available in the Online Store). In addition, if the Customer returns the Product in a manner other than the cheapest ordinary delivery method offered by the Online Store, the Seller is not obliged to refund the additional costs incurred by the Customer. The seller is not responsible for return shipments.
If the Consumer or Entrepreneur-Consumer exercises the statutory right to withdraw from the Sales Agreement, the Seller shall refund the payment using the same method of payment as used by the Consumer or Entrepreneur-Consumer, unless the Consumer or Entrepreneur-Consumer has expressly agreed to another method of return, which does not involve any costs for him.
We are not responsible for incorrectly entered bank account number by the Customer when making a return via the paper form or through his Customer Account on the Store’s website.
The Seller may withhold the refund of the payment until the Product is received back and after determining that the Product has been returned to the Seller in a condition that does not indicate its use.
The Consumer or entrepreneur-Consumer is obliged to immediately, no later than 14 days from the date on which he informed the Seller about the withdrawal from the Agreement, return the Product to the Seller or hand it over to a person authorized by the Seller to collect it, unless the Seller offered to collect the Product himself. The deadline will be met if the Consumer or Entrepreneur-Consumer sends back the Product before the expiry of the 14-day period.
The Consumer or Entrepreneur-Consumer bears the direct costs of returning the Product.
If, due to the nature of the Product, it cannot be sent back in the usual way by post, information about this, as well as the cost of returning the Product, will be included in the description of the Product in the Store.
If the Consumer or Entrepreneur-Consumer exercises the statutory right of withdrawal, the Consumer or Entrepreneur-Consumer is liable for the reduction in the value of the Product resulting from the use of it in a way that goes beyond what is necessary to determine the nature, characteristics and functioning of the Product. The liability of the Consumer or entrepreneur-Consumer may include, in particular, the inability to introduce the Product for sale as a full-fledged Product, the costs of re-placing tags and security elements on the Product, as well as the costs of restoring the Product to a state enabling its re-introduction into sale as part of the Online Store, including the costs of examining the Product by a specialist and the costs of removing defects found as a result of such examination. (to the extent that these defects result from the use of the Product by the Consumer or Entrepreneur-Consumer in a way that goes beyond what is necessary to determine its nature, features and functioning). The Seller has the right to charge the Customer with the amount of compensation in this respect. After calling the Customer to pay compensation, the Seller may submit a statement on the set-off of his claim for compensation for reducing the value of the item with the consumer’s or Entrepreneur-Consumer’s claim for reimbursement of costs incurred in connection with the concluded contract.
The right to withdraw from a distance contract is not entitled to the Consumer or the Entrepreneur-Consumer in relation to the Agreement:
for the provision of services, if the Seller has fully performed the service with the express consent of the Consumer or the Entrepreneur-Consumer, who was informed before the start of the service that after the performance of the service by the Seller will lose the right to withdraw from the contract,
in which the subject of the service is a non-prefabricated item, manufactured according to the specifications of the Consumer or Entrepreneur-Consumer or serving to satisfy his individual needs,
in which the subject of the service is an item delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygienic reasons, if the packaging was opened after delivery,
in which the subject of the service is a Product subject to rapid deterioration or having a short shelf life,
in which the price or remuneration depends on fluctuations in the financial market, in particular exchange rates over which the Seller has no control, and which may occur before the deadline for withdrawal from the Agreement,
in which the subject of the service are Products that, after delivery, due to their nature, are inseparably connected with other things,
for the supply of newspapers, periodicals or magazines, with the exception of a subscription contract,
for the delivery of digital content that is not recorded on a tangible medium, if the performance of the service began with the express consent of the Consumer before the deadline for withdrawal from the contract and after informing him by the Seller about the loss of the right to withdraw from the Agreement.
If the Consumer or Entrepreneur-Consumer submitted a statement of withdrawal from the contract before the Seller accepted his offer, the offer ceases to be binding.

Complaints and warranty
The Sales Agreement covers new Products.
The basis and scope of the Seller’s liability towards the Customer, if the sold Product has a physical or legal defect (warranty) are specified in the provisions of the Civil Code, in particular in Article 556 et seq. of the Civil Code. Products presented in the Online Store may be covered by the manufacturer’s warranty. Detailed terms of the guarantee and its duration are then given in the warranty card issued by the guarantor and attached to the Product.
The Seller is obliged to provide the Customer with an item free from defects. The Seller is released from liability under the warranty if the Consumer knew about the defect at the time of conclusion of the Sales Agreement.
A complaint regarding the Service may be submitted in any way ensuring that the Customer’s declaration of will regarding the complaint reaches the Seller, in particular by e-mail to the address office@wikilim.com or in writing to the following address: Grójecka 27/11, 02-030 Warsaw.
If the Sold Product has a defect, the Customer may:
submit a statement on reducing the Price or withdrawing from the Sales Agreement, unless the Seller immediately and without excessive inconvenience to the Customer replaces the defective Product with one free from defects or removes such a defect. The reduced price should remain in such proportion to the price resulting from the contract in which the value of the Product with the defect remains to the value of the Product without the defect;
demand replacement of the Product with one free from defects or removal of the defect. The Seller is obliged to replace the defective Product with one free from defects or to remove the defect within a reasonable time without undue inconvenience to the Customer; with reservations and on the terms set out in the relevant provisions of the Civil Code.
The Customer may, instead of removing the defect proposed by the Seller, demand replacement of the Product with one free from defects or instead of replacing the Product, demand removal of the defect, unless bringing the Product into conformity with the contract in the manner chosen by the Customer is impossible or would require excessive costs compared to the method proposed by the Seller. When assessing the excessiveness of costs, the value of the Product free from defects, the type and significance of the defect found are taken into account, and the inconvenience to which the Customer would be exposed by another way of satisfying is taken into account.
The customer may not withdraw from the contract if the defect is insignificant.
In the event that a warranty has been granted for the Product, information about it, as well as its content, will be included in the description of the Product in the Store.
A properly submitted complaint should contain the following data:
Customer’s data (name, surname, address, e-mail address, correspondence address);
date of purchase of the Product, type of Product complained about;
a detailed description of the defect and the date of its finding, the Customer’s request, as well as the customer’s preferred method of informing about the method of considering the complaint.
Along with filing a complaint, proof of purchase of the Product should be provided to the Seller. This can be, for example, a copy of a receipt or a copy of an invoice, a printout from a payment card or other proof.
In the event of any deficiencies in the submitted complaint, the Seller will ask the Customer to supplement them in accordance with the address data indicated in the complaint notification.
The Customer, who exercises the rights under the warranty, is obliged to deliver the defective Product to the following address: Grójecka 27/11, 02-030 Warsaw. In the case of a Customer who is a Consumer or An Entrepreneur-Consumer, the cost of delivery of the Product is borne by the Seller, in the case of a Customer who is not a Consumer, the cost of delivery is borne by the Customer.
Within 14 days from the date of receipt of the complaint from the Consumer, the Seller will inform him about his position on the legitimacy of the claim.
The Customer should collect the complained Product immediately after informing him about the consideration of his application and delivery to the address indicated by the Customer. In a situation where this Product is not collected, the Seller will call the Customer in writing or possibly in another way personally agreed with him, to collect the Product within 14 days from the date of receipt of such a request.
Returns are only allowed for a Product that is not used (does not bear any traces of use) and originally packaged if the Product was in the packaging.
If it turns out that the returned Product bears traces of use, the return will not be accepted and the Product will be sent back to the Customer at his expense.
Any damage caused during delivery should be immediately reported to the courier company employee and immediately notify the Online Store wikilim.com
The condition for considering the complaint is to write down in the presence of an employee of the company delivering the parcel, the complaint protocol, which is the basis for launching the complaint procedure – this procedure on behalf of the Buyer will be carried out by the Seller. After a positive consideration of the complaint, the Product covered by it will be replaced with another, free from defects. If this is not possible (for example, due to the exhaustion of stocks of this Product), the Store will refund to the buyer the equivalent of the price of the Product or offer him a choice of other available Products. The courier should have a printout of the damage report. Lack of damage report may result in leaving the complaint without consideration, and thus the lack of possible payment of compensation.

Out-of-court complaint and redress procedures
Detailed information on the possibility for the Customer who is a Consumer or Entrepreneur-Consumer to use out-of-court methods of dealing with complaints and redress and the rules of access to these procedures are available at the offices and on the websites of poviat (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Voivodship Inspectorates of Trade Inspection and at the following Internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php.
At the President of the Office of Competition and Consumer Protection there is also a contact point (phone: 22 55 60 333, email: kontakt.adr@uokik.gov.pl or written address: Pl. Powstańców Warszawy 1, 00-030 Warsaw.), whose task is, among others, to provide assistance to consumers in matters related to out-of-court resolution of consumer disputes.
The Consumer or Entrepreneur-Consumer has the following exemplary possibilities of using out-of-court methods of dealing with complaints and redress:
is entitled to apply to the permanent consumer arbitration court referred to in Article 37 of the Act of 15 December 2000 on Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to resolve a dispute arising from the Agreement concluded with the Seller,
is entitled to apply to the provincial inspector of the Trade Inspection, in accordance with Article 36 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Consumer and the Seller,
may obtain free assistance in resolving the dispute between him and the Seller, also using the free assistance of the poviat (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (m.in. Consumer Federation, Association of Polish Consumers).
The register of entities competent to conduct the proceedings is kept by the President of the Office of Competition and Consumer Protection and is available on the UOKiK website.
In addition, the consumer can take advantage of the possibility of an online dispute resolution system between consumers and entrepreneurs at EU level (ODR platform available at: http://ec.europa.eu/consumers/odr/). The ODR platform is an interactive and multilingual website where the Consumer and the entrepreneur have access to a comprehensive service on out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or a contract for the provision of services.

Personal data in the Online Store
The administrator of Customers’ personal data collected through the Online Store is the Seller.
Customers’ personal data collected by the administrator via the Online Store are collected in order to properly implement the Sales Agreement, and if the Customer agrees to it – also for marketing purposes, in particular to inform about new products, services, promotions and to send the Newsletter.
The recipients of personal data of the Customers of the Online Store may be:
In the case of a Customer who uses the method of delivery by post or courier in the Online Store, the Administrator makes the collected personal data of the Customer available to the selected carrier or intermediary performing shipments at the request of the Administrator.
In the case of a Customer who uses the electronic payment method or a payment card in the Online Store, the Administrator makes the collected personal data of the Customer available to the selected entity handling the above payments in the Online Store.
Providing personal data is voluntary, but necessary in order to set up an Account, use certain Services, conclude a Sales Agreement, including the implementation of the Order placed.
The Customer’s personal data will be processed by the Seller in compliance with all security requirements specified in the applicable provisions on the protection of personal data in accordance with the Privacy Policy attached to the Regulations.
In accordance with the GDPR, as a rule, the Customer, depending on the use of specific functionalities, has the right to lodge a complaint with the authority competent for the protection of personal data, the right to object, the right to access his personal data, request their rectification, deletion, restriction of processing and transfer of data.
Additional explanations regarding the protection of personal data are contained in the “Privacy Policy” available in the Online Store.
Upon registration on the www.wikilim.com website, I declare that I have been informed about my right to access and correct my personal data, as well as the free right to object at any time to their processing by contact:
in electronic form, to the address: office@wikilim.com.
in writing, to the following address: Grójecka 27/11, 02-030 Warsaw.
The Seller uses “cookies”. The information collected using “cookies” allows to adapt services and content to the individual needs and preferences of Users, as well as to develop general statistics on the use of the Store by Users. Disabling the option in the web browser that allows you to save “cookies” generally does not prevent the use of the Online Store, but may cause some difficulties.

Provisions concerning Entrepreneurs
This section of the Regulations and the provisions contained therein apply only to Customers who are not Consumers or Entrepreneurs-Consumers.
The Seller has the right to withdraw from the Sales Agreement concluded with a Customer who is not a Consumer or Entrepreneur-Consumer within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may take place without giving a reason and does not give rise to any claims against the Seller on the part of the Customer who is not a Consumer or Entrepreneur-Consumer.
Customers who are not Consumers or Entrepreneurs-Consumers are not entitled to withdraw from the Sales Agreement concluded at a distance as Consumers or Entrepreneurs-Consumers in accordance with the Act on Consumer Rights.
In the case of Customers who are not Consumers or Entrepreneurs-Consumers, the Seller has the right to limit the available payment methods, including requiring prepayment in whole or in part, regardless of the payment method chosen by the Customer and the fact of concluding the Sales Agreement.
Upon the release of the Product by the Seller to the carrier, the benefits and burdens associated with the Product and the risk of accidental loss or damage to the Product shall pass to the Customer who is not a Consumer or Entrepreneur-Consumer. In such a case, the Seller shall not be liable for the loss, loss or damage of the Product arising from its acceptance for carriage until its release to the Customer and for delay in the carriage of the shipment.
Pursuant to Art. 558 § 1 of the Civil Code, the Seller’s liability under the Product Warranty towards the Customer who is not a Consumer or Entrepreneur-Consumer is excluded.
In the case of Customers who are not Consumers or Entrepreneurs-Consumers, the Seller may terminate the Agreement for the provision of Services or any license agreement with immediate effect and without indicating the reasons by sending the Customer an appropriate statement in any form.
Neither the Seller nor its employees, authorized representatives and proxies shall be liable to the Customer, its subcontractors, employees, authorized representatives or vicarious agents for any damages, including consequential, indirect, loss of profits, unless the damage was caused by them through wilful misconduct.
In each case of determining the liability of the Seller, its employees, authorized representatives or proxies, this liability towards the Customer who is not a Consumer or Entrepreneur-Consumer, regardless of its legal basis, is limited – both as part of a single claim, as well as for any claims in total – to the amount of the Price paid under the last Sales Agreement, but not more than to the amount of PLN 1,000.
Any disputes arising between the Seller and the Customer who is not a Consumer or Entrepreneur-Consumer shall be submitted to the court competent for the seat of the Seller.

Final provisions
Contracts concluded through the Online Store are concluded in Polish.
The Seller reserves the right to make changes to the Regulations at any time. In the event of changes to the Regulations, the Seller will make available the consolidated text of the Regulations through publication in the Online Store and for Customers with an Account as an obligation to accept it when logging in to the Account, which the Parties consider to be the introduction of information about the change to the means of electronic communication in such a way that the Customer can read its content.
Amendments to the Regulations apply to the Customer from the moment of their acceptance when logging in to the Account in the Online Store (regarding Customers who have registered in the Online Store). The amendment to the Regulations is irrelevant for the Sales Agreements concluded by the Customer and the Seller before the amendment of the Regulations.
The Seller hereby informs the Buyer that the content available on the Store’s websites constitute works within the meaning of the Act of 4 February 1994 on Copyright and Related Rights, to which the Seller is entitled to copyright.
The Seller hereby instructs the Buyer that further distribution of the content by the Buyer without the consent of the Seller, with the exception of the use of the content under fair personal use, constitutes a violation of the copyright of the Seller and may result in civil or criminal liability.
The information on the pages of our store does not constitute an offer within the meaning of the Civil Code. Information about the Products provided on the online store’s websites, in particular their descriptions, technical and functional parameters and prices, constitute an invitation to conclude a Sales Agreement, within the meaning of art. 71 of the Civil Code, and not an offer in accordance with the provisions of the Civil Code. The Sales Agreement is concluded in accordance with the procedure for concluding the Sales Agreement indicated in point VIII of the Regulations.
The team of our store makes every effort to ensure that the descriptions and technical data of the Products placed on the auctions are consistent with reality. However, we are not responsible for incorrect specification of parameters and properties of the Product, or sudden change of them by its manufacturer. All information regarding the specification of the Products comes from materials published by manufacturers. However, in any case, when the data (including descriptions and technical data of the Products) presented on the Store’s website on the day of placing the order by the Consumer would not coincide with reality, the Customer has the right to withdraw from the contract without giving reasons, in accordance with the provisions on withdrawal from the distance contract. It does not apply to Entrepreneurs and products made or imported to order.
The Seller is not responsible for improper performance of obligations under the sales contract in exceptional situations, over which the online store wikilim.com had no influence despite due diligence. In this case, the execution of the Order is extended by the duration of the above-mentioned situation.
Differences in the appearance of Products sold on the Store’s website resulting from individual settings of computer equipment (color, proportions, etc.) do not constitute a basis for a complaint about the purchased Product.
The Seller reserves the right to make changes to the conditions and changes in prices. These changes will be effective from the moment they are posted on the Site.
The Seller is not responsible for the blocking by the administrators of the mail servers that handle the Customer’s e-mail messages from sending the Seller’s messages to the e-mail address indicated by the Customer and for deleting and blocking e-mails sent by the Seller by the software installed on the computer used by the Customer.
The Seller is not responsible for transactions made by unauthorized third parties who have gained access to the Account in the Online Store as a result of the Loss or Disclosure by the Customer of the login or password to such Account.
To the extent not regulated in these Regulations, the generally applicable provisions of Polish law shall apply, including in particular: the provisions of the Civil Code, the Act on the provision of electronic services, the Act on the Protection of Certain Consumer Rights, the Act on Liability for Damage Caused by a Dangerous Product and the Act on the Protection of Personal Data.
The Regulations apply from ……………………………………..